Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the website https://sunton-global-trading.top/ (the “Website”) operated by SUNTON GLOBAL TRADING CO., LTD (“we”, “us”, or “our”), a men’s fashion retailer. By accessing, browsing, or using the Website to make a purchase or engage with our services, you (“you” or “user”) agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use the Website.

2. Eligibility

To use the Website and place orders, you must:

• Be at least 18 years of age, or have the consent of a parent or legal guardian if you are under 18;
• Possess the legal capacity to enter into a binding contract;
• Provide accurate, complete, and current information when creating an account (if applicable) or placing an order;
• Reside in a jurisdiction where our products and services are available.

We reserve the right to verify your eligibility and refuse service, terminate accounts, or cancel orders at our discretion if we believe you do not meet these requirements.

3. Account Creation (Optional)

You may choose to create a user account on the Website to streamline the ordering process, track order history, and save preferences. When creating an account:

• You agree to use a unique username and secure password;
• You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account;
• You must notify us immediately at service@sunton-global-trading.top if you suspect unauthorized access to your account;
• We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or abusive behavior.

4. Orders and Payments

4.1 Order Placement

When you place an order through the Website, you are making a binding offer to purchase the selected men’s fashion products (e.g., clothing, accessories) at the listed price, plus applicable taxes and shipping fees. We reserve the right to accept or reject your order for any reason, including but not limited to:

• Product unavailability or stock errors;
• Pricing inaccuracies or typos;
• Suspected fraudulent activity;
• Violations of these Terms.

We will confirm acceptance of your order by sending a confirmation email to the address you provided. A binding contract between you and us is formed only upon our order confirmation.

4.2 Payment Terms

You agree to pay the full amount specified in your order (including taxes and shipping) using one of our accepted payment methods (e.g., credit cards, debit cards, or other third-party payment processors). By providing payment details, you warrant that:

• You are the legitimate holder of the payment method;
• The payment information provided is accurate and complete;
• Sufficient funds are available to cover the order cost.

We reserve the right to cancel your order if payment is declined or if we suspect fraudulent payment activity. All payments are processed through secure third-party payment gateways, and we do not store sensitive payment information (e.g., full credit card details) on our servers.

5. Shipping and Delivery

5.1 Shipping Policies

We ship products to locations as specified on the Website. Shipping times and fees are displayed at checkout and may vary based on your location and selected shipping method. We strive to process and ship orders within the estimated timeframe, but delays may occur due to factors beyond our control (e.g., customs processing, carrier delays, or high order volume). We are not liable for any delays in delivery.

5.2 Delivery Confirmation

Risk of loss or damage to the products passes to you upon delivery to the shipping address provided in your order. You are responsible for ensuring the shipping address is accurate and accessible. If a delivery is returned to us due to an incorrect address, undeliverable location, or failure to collect the package, you may be responsible for additional shipping fees to resend the order.

6. Returns and Refunds

6.1 Return Eligibility

We accept returns of unused, unworn, and unwashed men’s fashion products within 30 days of delivery, provided the items are in their original condition with all tags and packaging intact. Customized or personalized products are non-returnable unless defective.

6.2 Return Process

To initiate a return:

1. Contact us at service@sunton-global-trading.top with your order number and details of the product(s) you wish to return;
2. We will provide you with return instructions and a return authorization (if required);
3. Ship the product(s) back to the address specified in our return instructions, at your own cost (unless the return is due to a defective product or our error);
4. We will inspect the returned items upon receipt. If eligible, we will process a refund to your original payment method within 7-14 business days.

6.3 Refund Policy

Refunds will be issued for the purchase price of the returned product(s), excluding shipping fees (unless the return is due to our error). We reserve the right to deduct a restocking fee or refuse a refund if the returned items are damaged, used, or not in their original condition.

7. Product Information and Availability

We strive to provide accurate and up-to-date information about our men’s fashion products (e.g., descriptions, sizes, colors, pricing) on the Website. However, we do not warrant that product information is error-free, complete, or current. Slight variations in color, fabric, or fit may occur due to manufacturing processes or screen display differences.

Product availability is subject to change without notice. We reserve the right to discontinue products at any time. If an item you ordered becomes unavailable after your order is confirmed, we will notify you promptly and offer a refund or alternative product (if applicable).

8. Intellectual Property

All content on the Website, including but not limited to product images, logos, text, graphics, trademarks, and brand names, is the exclusive intellectual property of SUNTON GLOBAL TRADING CO., LTD or our licensors. You may not copy, reproduce, distribute, modify, display, or use any of this content for commercial or non-commercial purposes without our prior written permission.

The “SUNTON GLOBAL TRADING CO., LTD” name and logo are trademarks of our company. Unauthorized use of our trademarks is strictly prohibited.

9. Prohibited Uses

You agree not to use the Website for any unlawful, fraudulent, or abusive purpose, including but not limited to:

• Violating any applicable laws, regulations, or third-party rights;
• Submitting false or misleading information (e.g., fake order details, fraudulent payment information);
• Attempting to access, hack, or disrupt the Website’s servers, systems, or data;
• Uploading or transmitting malware, viruses, or other harmful content;
• Engaging in spamming, phishing, or other unauthorized marketing activities;
• Misusing customer support services or making false claims.

We reserve the right to take legal action against any user who violates these prohibited uses.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• SUNTON GLOBAL TRADING CO., LTD shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or goodwill) arising from your use of the Website or purchase of products, regardless of the cause of action;
• Our total liability for any direct damages shall not exceed the total amount you paid for the specific product(s) giving rise to the claim;
• We shall not be liable for any damages caused by third-party service providers (e.g., payment processors, shipping carriers) or events beyond our reasonable control (e.g., natural disasters, pandemics, government restrictions).

Nothing in these Terms limits our liability for fraud, gross negligence, intentional misconduct, or liability that cannot be excluded by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless SUNTON GLOBAL TRADING CO., LTD, its officers, directors, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising from:

• Your use of the Website or violation of these Terms;
• Your breach of any warranties or representations in these Terms;
• Your purchase or use of our products;
• Any harm caused to third parties by your actions or omissions related to the Website.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time.Your continued use of the Website after the changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Termination

We may terminate or suspend your access to the Website, accounts, or services at our sole discretion, without prior notice, if you violate these Terms or engage in conduct that we deem harmful to our business interests. Upon termination, all rights granted to you under these Terms will cease, and you must cease using the Website.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales (excluding its conflict of law principles). Any disputes arising out of or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Third-Party Links

The Website may contain links to third-party websites (e.g., social media platforms, payment gateways). These links are provided for your convenience only, and we do not endorse or control the content, privacy policies, or practices of third-party sites. We are not liable for any damages or losses arising from your use of third-party websites. We encourage you to review the terms of service and privacy policies of any third-party sites you visit.

16. Dispute Resolution

Before initiating legal action, you agree to attempt to resolve any disputes with us through good-faith communication. Please contact us at service@sunton-global-trading.top to discuss your concerns. If we cannot resolve the dispute amicably within 30 days, either party may pursue legal remedies as permitted by law.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SUNTON GLOBAL TRADING CO., LTD regarding your use of the Website and purchase of products. They supersede all prior or contemporaneous agreements, communications, and understandings (whether written or oral) relating to the subject matter herein.

18. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us at:Email: service@sunton-global-trading.topWebsite: https://sunton-global-trading.top/